Systems administrator / network engineer

Shawn Graham

Practical infrastructure work across networks, virtualization, VPNs, user support, data systems, and field-ready troubleshooting.

Profile

Technology that helps people get work done.

I like people. I like computers too, but what I really like is helping people by matching practical technology to real operational problems.

My background spans Microsoft, Apple, Linux, iOS, Android, BSD, network operating systems, VPNs, VMware, Proxmox, KVM, routers, web/database integration, and hands-on hardware work.

Shawn Graham climbing communications infrastructure

Field work

Comfortable from the desk to the tower.

Some infrastructure work is planning, documentation, and careful configuration. Some of it is harnesses, weather, cabling, and finding the real fault where the equipment lives.

6000+ global WiFi VPN/router nodes rebuilt or supported
TB/day file-handling workflows automated and maintained
SCADA mission-critical infrastructure supported for water operations

Experience

Infrastructure roles with practical ownership.

Utica Water and Power Authority

System Administrator / Network Engineer

Operations infrastructure
  • Designed and maintained mission-critical virtualized SCADA infrastructure.
  • Built, implemented, monitored, and maintained secured wide-area network systems.
  • Administered email, instant messaging, mobile devices, and operational data systems.
  • Developed applications to collect and manage water operations data.

Front Porch Communications

Network Engineer / Project Engineer

Networks and automation
  • Created file-handling scripts that moved large volumes of production data.
  • Built anonymous browsing and road-warrior VPN systems using OpenVPN.
  • Virtualized, secured, and maintained production infrastructure.
  • Supported a global WiFi VPN/router rebuild across more than 6000 nodes.
  • Built PHP support tools and pre-boot diagnostic systems for appliance upgrades.

Mother Lode Job Training

Technology Services Communications Specialist

Support, training, web systems
  • Grew from lab instructor to technology services communications specialist over nine years.
  • Taught computer use, Microsoft Office, and internet safety in classroom settings.
  • Expanded and maintained the agency website.
  • Built a four-county web customer tracking system and remote support workflows.

Skills

Broad enough for messy systems, focused enough to finish.

Systems

Linux/Unix, macOS, iOS, Windows, BSD, server administration, desktop support, mobile device administration.

Networks

VPNs, routers, firewalls, iptables, OpenVPN, WAN monitoring, secure remote access, global troubleshooting.

Virtualization

VMware, Proxmox, KVM, VirtualBox, host builds, guest operating systems, virtualized production and SCADA environments.

Development

PHP, Java, VB scripting, HTML/database integration, MySQL, PostgreSQL, MS-SQL, IIS, Apache.

Hardware

A+ certified computer hardware work, wiring, connectors, soldering, meters, basic welding, and field repair mindset.

Additional Training

Private pilot license, complex aircraft certified, instrument rated, SharkFest network security training, VMware certification.

Credentials

Certificates and recommendation letters.

Recommendation Letters